Step 1

Navigate to Manage Subscriptions

• Open Status.adobe.com
• Click on Manage Subscriptions.
• Sign in using your Adobe credentials or create an account to log in.

Step 2

Select Products and Services

• Click on Create Subscriptions.
• Expand the Clouds and select your desired Adobe products.
• Wherever available, select desired Services under the Products and click on Continue.

Step 3

Select Regions and Event Types

• Select Regions.
• Select Event types.
• Major Service Issues indicate service unavailability or severe performance degradation for multiple users on production systems.
• Minor Service Issues indicate partial service unavailability or moderate performance degradation for multiple users on production systems.
• Maintenances are scheduled windows to perform product maintenances that may impact product availability or performance.
• Announcements are Global, Product family or Product-related messages that have a wider impact; an example from the past would be a Covid-19 message. Other examples would be global security vulnerabilities like log4j, support centers down, etc.
• For certain products, you can also see Environments. Select the environments you would like to subscribe to and click on Continue.

Step 4

Set up notification preferences

• You can select Email, Slack or both as communication methods.
• Please note that there are additional steps to setup Slack as a communication method.

Step 5

Review and confirm your subscriptions

• Review your subscription preferences and click on confirm.
• If you select Slack, you will be directed to setup your Slack channel once the preferences are saved.
• Once these steps have been completed, you will begin receiving notifications for your selected Adobe products per your subscriptions preferences.